Lands’ End

New SYW VIP Choice Benefit is available now!

There are new offers (VIP Choice Benefit) for Shop Your Way VIP members. I’d redeemed two offers per account this year. New offers became available in the first month of each quarter. So, I believe there will be other offers in October, too. If you don’t know about Shop Your Way Reward program, click here to see details.

shop your way vip choice benefit

VIP Choice Benefit for my account#1

This time, I chose the following:

At Kmart in store and online, members get 75% back in points when you purchase a Samsung Galaxy Tab A 8.0″ Tablet w/ 16GB Memory and Android 5.0 – Smoky Titanium

After you choose the offer at shopyourway.com, you will receive a confirmation email. You can print out the coupon or load to your SYW account by clicking a link in the email. For an in-store purchase, it’s better to take a printout to a store with you and show it to a cashier at checkout. For online, you can redeem it by applying a coupon. After you load to your account by clicking a link in the email, you will see the coupon with other regular coupons. You can apply it during a checkout.

I already bought the item. It costs $199 at kmart.com. With the offer I just chose, I will earn $150-worth SYW points. And, I clicked through DD shopping portal. It offers 5% cash back. Plus, the current promotion of Discover credit cards (Double-All-Cash-Back) will give me back another 5%. I used Kmart gift cards as payment, which I had bought on eBay with 5x eBay Bucks promotion (10% back in eBay Bucks.) At checkout on eBay, I used eBay gift cards that I had bought at staples.com, paid with Chase ink that offer 5x category bonus for office supply store purchases. When I consider all cash back and reward points, the item is almost free.

And here are the other offers. You can choose only one offer. After I had chosen the offer, all other offers became Not Eligible.

shop your way vip choice benefit platinum

VIP Choice Benefit for my account#2

Next, I logged in to my other SYW account. I have two accounts now. Last year, I had only one account and used it with SYW Max (a free shipping program for online orders) for a drop-shipping business. After about six months of use, they spotted. At first, I thought my account was shut down. Then I opened a brand new account. But the previous account has been active whole time. The only problem is they are blocking me from online orders. I can still earn and redeem SYW points as long as I purchase in a store. They even send me coupons, surprise points, etc from time to time. So, I keep this account and use it only when surprise points and high-valued coupons are available. Now, VIP Choice Benefit offer is available on this account, too. A status of this account is Gold, and the first one is Platinum. The offers are a lot different from Platinum.

shop your way vip choice benefit gold

I chose this offer,

At Sears, in store and online, members get 100% back in points when you purchase a Craftsman C3 19.2-Volt 4-Piece Lithium Combo Kit

Before I chose the offer, I had to check availability in my local stores. The item I chose for the last time wasn’t available at my local stores. Since they block me from online orders, I had to drive 30+ miles to buy the item and redeem the offer. I learned a lesson from it. This time, I made sure that the item was in stock at my local store that is only 2 miles away before choosing the offer. I will go and buy the item this weekend. And also I’d like to carry an experiment at checkout.

Maximize the Benefit of Sears Credit Card

sears credit cardSears credit cards, including Sears MasterCard and Sears Store Card, are issued by Citibank. Sears MasterCard can be used anywhere MasterCard is accepted. Sears Store card is used at Sears or Kmart. Neither of them has an annual fee. Although Sears MC can be used outside of Sears or Kmart, they don’t give you any points or rewards. Sears CC gives you the benefit on the purchase at Sears and Kmart only.

The basic benefit of Sears CC is that you earn extra 1X base point (of Shop Your Way Rewards) on Sears purchases, extra 4X base point on Kmart purchases when you pay with the cards. Base point is worth 1% of the price of an item, and you can earn it with any type of payment except for SYWR point redemption. So, extra 1X base point on Sears purchase isn’t great at all. If you use your reward credit card, you still earn SYWR base point and 1% or more cash back from credit card. How about Kmart? Extra 4X sounds good. But, you can find around 10% discounted Sears/Kmart gift cards. If you buy GCs and pay with them, you still earn SYWR base point. And you had already got around 10% discount when you bought GCs.

So far, you may not see any benefits of Sears CC. And you don’t know the reason to apply although there is no annual fee. However, I will tell you in advance. If you purchase at Sears (not Kmart), especially online, you’d better have one of these cards. You may not actually use the card. But, it’s important to have the card. I will explain.

Instead of Kmart’s extra 4X, Sears offers 5% discount on selected items when you pay with Sears CC. These items are found in all categories. For my business, I purchase a lot of items in Tools category. Most of the items in Tools category I buy are eligible for 5% discount. The point is that 5%-discount is applied on your purchase even when you pay with GCs.

sears credit card discount

It’s easy to do. If you set your Sears CC as a default payment method, 5%-discount will automatically apply on eligible items. If you don’t see the discount, proceed checkout. And choose Sears CC as payment method. (You may need to enter 3-digit security code.) And then click “Review Order.” After making sure that the discount appears, go back to the Payment page and choose GC and enter GC numbers. Now, you can place an order, but it’s better to review the order again.

It doesn’t matter if you partially or fully pay with GCs. The discount is reflected on a list price of items. It also works with SYWR point redemption. Let’s say you have enough points to pay the entire amount of your purchase. After you make the discount show up, go back to the Payment page and redeem points. Review an order to make sure that everything looks good, and then place an order.

You should click through shopping portal sites on every online order at Sears and Kmart. Surprisingly, portals don’t see the 5%-discount or SYWR point redemption. It means that cash back is reflected upon a price before the discount. Even when you entirely pay with SYWR points, you still earn cash back from portals.

And, it may work in store purchases. But you have to tell a cashier that you will use Sears CC. Then a cashier presses a button on a register and rings up 5% discounted price. There is one problem, though. Unlike online orders, you can’t tell if items are eligible for 5% discount.

What about Kmart? Kmart offers 5% back in SYWR point when you pay with Sears CC. Let’s try. 5% in points stay even after GCs are applied. But, when you review the order, points are reduced from 5% to 1%. And don’t bother to place an order without reviewing. It won’t work.You will earn only 1%. For Kmart, you can get 5% back only when you use Sears CC. However, some items at Kmart.com are marked “Sold by Sears.” These items may be eligible for 5%-discount, and you may use the strategy.

On some holiday season, Sears CC offers 10% back in point on up to $500 Sears purchases. Except the period of this promotion, I don’t actually pay with my Sears CC. Sears CC doesn’t have many promotions. But, it’s a great benefit that just having the card qualifies 5% discount on selected items. If you often buy products at Sears, you should apply for one.

The Benefits of Shop Your Way MAX

shop your way maxShop Your Way MAX is an annual paid membership program for Shop Your Way Rewards (SYWR) members. SYWR is free loyalty rewards program for Sears and Kmart shoppers. SYW MAX offers free shipping on many items at Sears.com and Kmart.com. But, large or bulky items are excluded. Items that cost less than $10 are MAXELIGIBLE. They don’t qualify for free shipping by themselves, but they do when total purchase is $30 or more. Depending on items, they send them either 2-day or standard shipping. You can upgrade standard shipping to 2-day shipping for 99¢ and next-day shipping for $3.99. Annual membership fee is only $39. A few years ago, I was $79. It’s a great reduction.

90 Days of Free Trial

They offer 90 days of a free trial. You don’t need to tell them your credit card info. You can just use the program for 90 days. You may think that it’s better to use a free trial for the full 90 days. However, depending how often you shop online, you should pay $39 and become a MAX member as soon as possible. That is because of extra benefits you will get as a MAX member.

Benefits of SYW MAX

In addition to getting free shipping, you will get more benefits when you become a member. One of them is that base points of SYWR will double. When you buy at Sears or Kmart, you earn SYWR points, 10 points on every dollar. 10 points are worth 1¢. So, it is like a 1% cash back. After you become a MAX member, base points will be double on all purchases. It is like a 2% cash back.

Another benefit is that they just give you 3000 points (=$3) on the beginning of every month. It makes the membership fee only $3 in last month of annual membership. Please note that these points expire in 14 days. You need to redeem them within the first 14 days of each month.

During 90 days of a free trial, you don’t get these benefits. If you purchase something online at least once a month, it’s better to pay the annual fee as soon as possible and get the full of MAX benefits.

Summery

There are some reasons you should be a MAX member. First of all, $39 of an annual fee is relatively cheap. Without being a MAX member, Sears and Kmart still offer free shipping on the total purchase of $59 or more (as of 2015.) However, the benefit will give you back more than a membership fee in the form of SYW points. (Free 3000 points (=$3) every month & double base points on all purchases.)

Shop Your Way Rewards Review

shop your way rewardsSears or Kmart are probably not offering the cheapest price when you compare with the other major department stores. However, Sears and Kmart’s common loyalty program called Shop Your Way Rewards (SYWR) is a great program for giving you back in store credit called SYWR points. You will be able to use SYWR points for future purchases at Sears and Kmart. It is free to join. When you take a full advantage of it, SYWR has a potential to beat the best price of other stores.

Basic

Earn 10 points on every dollar you spend on qualifying purchases. The purchase of gift cards is not eligible for earning points. 1000 points is worth $1. So, it is 1% back in store credit.

Double or 5X base points with Sears credit card

You can easily double or 5X the base point by paying with Sear credit card or joining Shop Your Way Max (SYW Max.) Sears MasterCard and Sear store card (Sears CCs), these credit card’s benefits are almost the same. One of the benefits is that paying with Sears CCs doubles base points on Sears purchases, multiplies base points by five on Kmart purchases. (it’s like 2% back on Sears, 5% back on Kmart purchases.)

Double base points by joining Shop Your Way MAX

Sears and Kmart offer a free-shipping program called Shop Your Way Max (SYW MAX.) Most of the items are eligible for free shipping. Some large or bulky items are excluded. Once you become a member, base points you earn will be double. As of 2014, an annual membership fee of SYW Max is $39. But somehow, they just give you free 3000 points ($3) every month. $3 x 12 months =$36 will be back in points!

You will receive bonus points from both Sears CC and SYW MAX in the same transaction. For example, if you are a member of SYW MAX and buy $100 merchandise with Sear CC at Kmart, base points will be 1000. And bonus points for using Kmart CC will be 4000. Plus, bonus points for being SYM MAX will be 1000. Total points you earn on this purchase will be 6000 (=$6.) It’s like 6% cash back.

Coupons

Basically, there are two types of coupons, “Discount” and “Point.” It’s simple. You can get discount with “Discount” coupons, so you will pay less. With “Point” coupons, you pay the same price, but you will receive bonus points. Coupons have restrictions to apply. Some coupons can apply to items in a specific category, some coupons can’t apply to clearance, sale items, etc. It is important to review your order before placing an order. Online, on the final page, there is “Review Order” button right next to “Place Order Now” button. Check the price and the details of SYWR points to see if a coupon is applied. In store, you can load coupons to your SYWR account and then purchase in store. Coupons may apply automatically. To make sure of it, you have to ask a cashier before paying. If you think it’s bothersome or shameful, you’d better avoid purchasing in store.

VIP Status

There are three VIP status, Silver, Gold, and Platinum. To obtain VIP status, you will have to spend $2500 for VIP Silver, $5000 for VIP Gold, and $10,000 for VIP Platinum in a calendar year. The purchase of gift cards and SYWR point redemption are not qualified spending for VIP status. Your account will be automatically upgraded when your total spending reaches each minimum spending requirement. Once you obtain VIP status, you will keep the status until the end of the following year. If you spend $2500/$5000/$10000 in the following year, you will be in VIP Silver/Gold/Platinum next year. Total qualified spending for VIP status resets to zero on December 31. For example, if you spend $6000 in total in 2014, you will be VIP Gold until the end of 2015. And if you don’t spend more than $2500 in 2015, you will be no longer VIP in 2016.

Benefits of VIPs

Here are the basic benefits of VIP Status

  • You automatically receive 20% in Points on all computer accessories
  • Exclusive VIP Member offers throughout the year.
  • Enjoy a 5%/10%/15% points special bonus day each quarter. (Silver/Gold/Platinum)
  • Treat yourself to 5%/10%/15% points on all qualifying purchases during your birthday month. (Silver/Gold/Platinum)
  • $4.99 oil change with free tire rotation at Sears Auto Centers twice/3 times/4 times a year. (Silver/Gold/Platinum)

The higher VIP status is, the more points you can earn on special bonus days and in your birthday month. Please note that in order to receive 5%/10%/15% points, you need to load a coupon that is sent to you by email and apply it at checkout. You can use the same coupon many times during the promotion period. Special bonus day is only one day long, but you can use a birthday coupon over and over during your birthday month!

VIP member always gets more. Here are other useful coupons.

  • Get $10 back in points (10,000 points) when you spend $50
  • Get $20 back in points (20,000 points) when you spend $75

I don’t know the requirement to receive these coupons, but they send me every 2 or 3 weeks. And, unlike regular coupons, VIP coupons (above two, special bonus day, and birthday month coupons) can be applied to almost all items.

VIP CHOICE

This is a new one. I believe it just started in 2014. Here is how it works. You can select one of the exclusive offers. And then you will receive VIP CHOICE Benefits certificate by email. Print for in-store purchase or load and apply at checkout for online purchase. It sounds like the same as VIP coupons, but the offers are so special, such as 100% back in points when you purchase Dell Laptop Model# xxx or $40 back in points when you spend $50 or more in apparel at Kmart.

I don’t how many times a year they release new offers. According to their website, they say, “CHOICE Benefits change seasonally.” They also say, “CHOICE Benefits are limited in quantity, so choose your favorite today before it’s gone!” That is true. Popular offers become all taken very quickly. You will receive an email when the next VIP CHOICE release date is close. Visit the VIP CHOICE page on a release date and choose your favorite. You don’t have to check out at that moment, but just click and claim your benefits so you can get it later.

How to Become VIP effectively

Since the purchase of gift cards are not qualified spending for becoming VIP, I don’t think there is a special easy way to obtain VIP status. However, there are items that help you obtain VIP status. SYWR program offers a lot of points when you purchase some items. There is always something. You can find in their websites. Look for a link “Member Exclusive” or “ShopYourWay Exclusive.”

sywr member exclusiveFor example, Kmart sells this headphone for $12.50, and SYWR gives you $10 back in points. The base point is 125 points. If you are a MAX member, you will get another 125 points. And if you pay with Sears CCs, you will get 125 x 4 = 500 points. Plus, let’s say you clicked a link of shopping portal site that offers 10% cash back. The cash back will be $1.25. So, you pay $12.50 + tax and earn $12 in points and cash back. If you use Sears gift cards instead of credit cards, it could be a better result. You can easily find their gift cards with around 10% discount. When you use the gift card for the purchase, you may as well get $1.25 discount in advance. You won’t receive 500 point, but will receive base points and MAX bonus (125+125 points.) The total of cash back and points will be $12.75! (And don’t forget that headphone is yours!)

Redeem Points

You can redeem your points both in-store and online. You can’t redeem for the purchase of gift cards. In-store, you will need a PIN to redeem more than 10000 points ($10). You can choose any amount in 10 (points) increments. Point redemption is applied pre-tax total. So, if you pay the whole amount with points, there is no sale tax. Please remember you should click through a shopping portal site on every purchase. It doesn’t matter if you redeem points partially or fully, portal sites use list prices to calculate the cash back.

When you pay the whole amount with points, you earn zero points. If you buy lots of “Member Exclusive” items (such as the headphone’s example above), you may have lots of points and probably want to redeem them. Let’s say you buy another headphone. To earn $10 bonus in points, you will need to pay at least $10 out of your pocket. So, redeem 2500 points and pay $10 + tax with GCs or CC. Again, shopping portal sites use $12.50 to calculate the cash back. If a portal site offers 10% cash back, you earn $1.25 no matter how many points you redeem.

Please note that SYWR points have expiration dates. They are various. In general, base points and MAX or Sears CC bonus are valid for one year. Points earned through promotions and by using coupons are valid for 90 days from the date you earned them. And some points are valid for much shorter period. You can check the expiration date of your point at shopyourway.com.

sywr points details

Summery

I think Shop Your Way Rewards is the best loyalty rewards program because of the volume of points you can earn. None of other programs don’t give you back that much. Some “Member Exclusive” items give you back enough points to make items virtually free. It is fun to buy only those items over and over. And you may obtain VIP status before you know it. And the benefits of VIP makes the program even greater!

Attention! Lands End Gift Card not Redeemable at Sears or Kmart

This first happened to me a month ago (May 2014). I purchased Lands End’s e-codes at Raise.com. I wanted to buy something at Sears.com, but I got an error message “please enter valid card number and PIN.” However, at Land’s End.com, it was valid. I called the number for automated balance inquiry of both Sears and Lands End. It was the same as online. Sears told me invalid number, while Lands End has no problem.

I thought this e-codes were something special that were available only at Lands End. I contacted with Raise and told the problem, and they refunded several days later. Because the e-code I got was not as described in their website. They describe that Lands End gift cards are also available at Sears and Kmart.

Today, I just redeemed my Discover credit reward for Land’s End e-code which is 20% bonus ($25 e-code for $20 reward dollars.) And this e-code also has the same problem. This time, I can’t blame on Discover because terms and condition of Lands End gift cards doesn’t say you can use it at Sears or Kmart. It just says “redeemable at landsend.com and in Lands’ End consumer catalogs, including Home, Women, Men and Kids.” It doesn’t mention about Sears or Kmart at all.

I called Lands End customer center. They told me Lands End gift cards (LEGCs) were redeemable at Sears and Kmart, and I saw an error message because of a problem in the website. So I called Sears customer center. They told terms and condition of LEGC has changed, and LEGCs are no longer redeemable at Sears or Kmart.

This problem, however, affect on newer LEGCs. I have several LEGCs that I got a few month ago, and they don’t show an error message when I enter numbers at Sears.com. Something in common is that some LEGCs that I got recently can’t use at Sears.com or Kmart.com.

What about in store? My local Sears has Lands End inside. There is no partition. All cashiers look the same. I guess it doesn’t matter which gift cards (Sears/Kmart/Lands End) you use in my local Sears. I went to Sears to make sure. I showed a print-out of e-code to a store clerk at a cashier of the tool section, which is clearly not Lands End. The clerk told me it was redeemable at only Lands End section. I mentioned that I used to use lots of LEGCs at Sears and Kmart, both in store and online. The clerk said “About a month ago, the rule of LEGCs has changed. Now, LEGCs are redeemable at Lands End section only.”

However, you can use Sears and Kmart gift cards at Land End. And I verified that old LEGCs (that is more than a month old) continue to use at Sears and Kmart.

I have redeemed Discover’s reward for LEGCs all the time, but I won’t do it anymore. That’s because I don’t shop any Lands End’s products. I have been using LEGCs for purchases at Sears and Kmart. Fortunately, I only redeemed $20 (and got $25 of LEGC) today. I have over $700 reward right now. Thank God, I didn’t redeem all of it.

From now on, I will redeem Discover’s reward for Sears or Kmart gift cards which are offered by 10% discount, or Staples gift cards which are offered by 20% discount. But Staples GCs are only a denomination of $25 and physical card only.

lands end gift card not accepted at sears kmartAnyway, if you use gift cards to save money on purchases at Sears or Kmart, you’d better avoid purchasing LEGCs. At least, LEGCs from Discover’s reward redemption is no longer good for Sears and Kmart. And gift card exchange sites, such as Cardpool, ABC Gift Cards, you will need to confirm that LEGCs are redeemable at Sears and Kmart. At eBay auction, it is the same, you should contact the seller and make sure of it before bidding. And one more thing, if you see a picture on the right in eBay listing, it is a great chance that the item is “NEW LEGC”, meaning that you can’t use at Sears or Kmart. It will be clear if you ask the seller about it, though.

Take precautions when purchasing Lands End Gift Cards!!!